Faq

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How do I know which size fits me? 

Each product page has a size chart (INCHES/CM) and a size guide at the end of the product image gallery.

How do I care for my DUXTON items? 

We select and test fabrics to ensure that all garments may be machine-washed easily. That said, please follow the care instructions of each garment.. When in doubt, hand wash always wins. And if you want to use the washer, please place them with similar colors. 

Our three rules to go by: 

  1. Hand wash — For delicate items stick to spot cleaning only. Otherwise, handwash cold with a mild detergent to maintain the colour and feel. Leave to soak for a few minutes, then treat with a fabric conditioner in the final rinse to keep its feel. Rinse well in cold water and avoid wringing, keep to line drying your garment inside-out, away from the sunlight. 
  2. Wash cold — Wash clothes in cold water, as opposed to warm or hot, and always wait until you have a full load. Hang or lay flat to dry. 
  3. Steaming and ironing — For everything cupro, turn your garment inside out and iron it on the lowest setting. Spray some water to help straighten out the wrinkles. For everything else, turn your garment inside out and iron it on a medium heat setting. 

Can I return or exchange an item I bought on sale? 

Unfortunately, all items purchased during a sale or marked at a discounted rate cannot be exchanged or refunded. If you send them back to us for a return we will not be able to process a refund. If you have any questions about sizing, fit, or fabric, please reach out to our customer service before placing your order.

How long will it take for my order to arrive? 

All standard orders will be shipped4to 5 business days of confirmation from our team that they have received your order. If your order includes an item that we indicated will be shipped at a later date, we will only ship the entire order out together once the item arrives.